Customer Service & Leadership Development Training

Service Sleuth proudly offers our clients these value added services through our prestigious business partner, Brad Worthley International.
 
Consulting – Brad could provide you with recommendations on what it would take to change or simply strengthen your current sales or service culture. Their specialty is motivating employees to carry out your standards properly, providing long lasting results!
Personal Coaching – You might have people in leadership roles who are struggling with their responsibilities. They may be challenged with time management, communications skills, handling employee conflict or many other challenges that leaders face. Brad works with these people once a week for 30 minutes each on the telephone and helps coach them through their difficulties. The changes are immediate and life changing for most people.
Keynote Speeches – If you are looking for someone to speak at a company or association event, there is no one who can captivate your audience faster, provide them with innovative and powerful content, and leave them entertained and wanting more. Brad has been called an entertainer who just happens to be an expert in business.
Training Seminars – Brad provides employee training for companies of any industry and size. He trains front line employees right up to the CEO level. He is an expert in customer service and leadership, but also covers how to reduce stress, how to coach employees, sales training, and communication skills. He is also has extensive experience working with call centers and help desks. Brad offers in-person training, telephone seminars and 3 day workshops.
Videos/DVDs/CDs/Books – Brad Worthley International offers a complete selection of training tools to assist you in raising the bar in your organization. All of their products are packed with innovative content to motivate your people to want to change. The training videos come with worksheets to keep the viewers involved in the process of learning.
   
 

Brad Worthley is an accomplished business consultant with over 31 years of management experience. He is also an internationally acclaimed leadership and customer service expert who has trained hundreds of thousands of people in a wide range of industries throughout the world.

Brad teaches businesses how to consistently build and retain both customer and employee loyalty by changing their culture and not just their people. Brad is an author, consultant and trainer who works with small and medium size companies, up to some of the largest corporations in the world.